1. Eligibility for Returns
We accept returns only for items that are damaged, defective, or incorrect upon delivery. To be eligible for a return, the following conditions must be met:
- The item must be unused and in its original packaging.
- The issue must be reported within 48 hours of receiving the order.
- Clear photos or videos of the damaged or incorrect item must be provided for verification.
2. Return Process
- To request a return, contact our support team with your order details and proof of the issue.
- Once your return request is approved, our team will guide you through the process.
- The item must be returned in the same condition as received.
3. Refund Policy
- Refunds are only applicable if a replacement is not available.
- Refunds will be processed through the original payment method upon successful return and verification of the item.
4. Contact Us
If you have any questions about our Refund and Returns Policy, please reach out to our support team at [email protected].